Thank you for shopping with Meditative Metal! We value your satisfaction and want to ensure you have a positive experience with our products.
Jewelry Return Policy:
We offer a 30-day return window for all jewelry items from the date of purchase. To be eligible for a return, your jewelry must be unused, in the same condition as when you received it, and in its original packaging. Returns will be processed in the form of a refund to the original payment method or store credit, based on your preference. Shipping fees are non-refundable, and customers are responsible for return shipping costs. Please contact our customer support team at MeditativeMetal@gmail.com to initiate a request for a refund.
Sun Catcher Return Policy:
All sun catcher sales are considered final. We do not accept returns or exchanges for sun catchers, except in cases of damage or defects. If you receive a damaged or defective sun catcher, please contact our customer support team at MeditativeMetal@gmail.com within 7 days of receiving your order. Provide detailed photos of the damaged or defective item, and we will assess the situation to arrange for a replacement or refund.
Please Note:
Custom-made or personalized jewelry items are non-returnable unless they arrive damaged or defective. We reserve the right to refuse any returns that do not meet our return policy criteria.
Thank you for choosing Meditative Metal for your jewelry and sun catcher needs. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our customer support team at MeditativeMetal@gmail.com. We appreciate your business and are here to assist you with any inquiries!
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